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Privacy Policy

1. Introduction

EagleEyeAI.ai and its affiliated companies (“Company,” “we,” “us,” or “our”) respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you:

  • Visit or interact with our corporate websites;

  • Contact us through online forms, email, telephone, social media, or other communication channels;

  • Request information about our company, solutions, or services;

  • Enter into a business, employment, partnership, vendor, or customer relationship with us;

  • Attend an event, demonstration, training session, or marketing activity organized by us;

  • Use any website, platform, software, application, or service that refers or links to this Privacy Policy.

This Privacy Policy is intended to apply to the Company generally. Certain products or services may have additional privacy notices explaining how information is handled in connection with those particular offerings. Where a product-specific privacy notice applies, that notice should be read together with this Privacy Policy.

By accessing or using our websites or otherwise providing information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

The information we collect depends on how you interact with us.

2.1 Information You Provide Directly

We may collect information that you voluntarily provide, including:

  • Full name;

  • Email address;

  • Telephone number;

  • Mailing or business address;

  • Company name, job title, department, and professional information;

  • Account registration or profile information;

  • Information submitted through contact, support, demonstration, quotation, partnership, or inquiry forms;

  • Communications, feedback, questions, complaints, and support requests;

  • Billing, invoicing, transaction, or payment-related information;

  • Employment application information, such as your résumé, qualifications, experience, and references;

  • Information supplied when entering into a contract or business relationship with us;

  • Marketing and communication preferences;

  • Any other information you choose to provide.

Where payments are processed through an authorized payment service provider, the provider may collect and process your payment-card or banking information directly. We may receive limited transaction information, such as payment status, billing details, or a transaction reference, rather than complete card information.

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2.2 Information Collected Automatically

When you access our websites or digital services, we may automatically collect certain technical and usage information, including:

  • Internet Protocol address;

  • Browser type and version;

  • Device type, operating system, and device identifiers;

  • Language and regional settings;

  • Pages visited and features accessed;

  • Referring and exit pages;

  • Date, time, and duration of visits;

  • Clicks, navigation patterns, and website interactions;

  • Approximate location derived from an IP address;

  • Diagnostic, performance, crash, and security information;

  • Cookie identifiers and similar online technologies.

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2.3 Information Received from Other Sources

We may receive information from:

  • Our subsidiaries, affiliates, and related companies;

  • Customers, partners, distributors, dealers, and authorized representatives;

  • Service providers and technology vendors;

  • Publicly available sources and professional directories;

  • Social media and professional networking platforms;

  • Advertising, analytics, or marketing partners;

  • Recruitment agencies and references;

  • Government bodies, regulators, or law-enforcement authorities where permitted by law;

  • Third-party platforms through which you choose to interact with us.

We may combine information received from these sources with information collected directly from you.

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2.4 Sensitive Information

Depending on the nature of your interaction with us, certain services may involve sensitive information, such as health-related data, precise location data, biometric information, identification documents, or emergency-related information.

We collect or process sensitive information only where it is necessary for an identified purpose, permitted by applicable law, and supported by an appropriate legal basis or consent where required.

Additional information about sensitive data collected through a particular product or service may be provided in a separate product-specific privacy notice.

3. How We Use Information

We may use personal information to:

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3.1 Operate Our Business and Services

  • Provide, operate, maintain, and improve our websites, platforms, and services;

  • Create and administer accounts;

  • Respond to inquiries, requests, and support matters;

  • Process registrations, orders, transactions, payments, and refunds;

  • Manage customer, partner, vendor, and commercial relationships;

  • Deliver requested information, services, demonstrations, or proposals;

  • Provide technical, administrative, and customer support;

  • Personalize user experiences and communications.

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3.2 Communicate With You

  • Send service-related notices and administrative communications;

  • Respond to feedback, questions, complaints, and requests;

  • Inform you about changes to our policies, services, or business practices;

  • Send newsletters, announcements, promotional materials, or event invitations where permitted by law;

  • Manage your communication and marketing preferences.

You may unsubscribe from promotional email communications by using the unsubscribe option included in the message or by contacting us. You may continue to receive necessary transactional or administrative communications.

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3.3 Improve and Develop Our Business

  • Understand how users interact with our websites and services;

  • Conduct analytics, research, testing, and quality assurance;

  • Develop new features, products, services, and business offerings;

  • Measure the effectiveness of our communications and campaigns;

  • Diagnose technical problems and improve performance;

  • Generate aggregated or de-identified business insights.

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3.4 Protect Our Company and Users

  • Verify identity and authenticate users;

  • Detect, prevent, investigate, and address fraud, misuse, security incidents, or illegal activity;

  • Protect our systems, networks, employees, users, customers, and property;

  • Enforce contracts, policies, and legal rights;

  • Maintain audit records and business continuity;

  • Establish, exercise, or defend legal claims.

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3.5 Meet Legal and Regulatory Obligations

  • Comply with applicable laws, court orders, regulatory requirements, and lawful government requests;

  • Fulfil accounting, taxation, reporting, recordkeeping, and compliance obligations;

  • Conduct due diligence, risk assessments, and internal investigations;

  • Cooperate with regulators, law-enforcement authorities, and other authorized bodies.

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3.6 Recruitment and Employment

Where you apply for employment or otherwise engage with our recruitment process, we may use your information to:

  • Review your application and assess your qualifications;

  • Communicate with you about employment opportunities;

  • Conduct interviews, assessments, background checks, and reference checks where permitted;

  • Maintain recruitment records;

  • Satisfy legal and employment-related obligations.

4. Legal Bases for Processing

Where applicable law requires us to identify a legal basis, we process personal information based on one or more of the following:

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  • Consent: You have given us permission to process your information for a particular purpose.

  • Contractual necessity: Processing is necessary to enter into or perform a contract with you.

  • Legitimate interests: Processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights.

  • Legal obligation: Processing is necessary for us to comply with applicable laws or regulatory requirements.

  • Protection of vital interests: Processing is necessary to protect an individual’s life, health, or safety.

  • Public interest: Processing is necessary for a task carried out in the public interest or under lawful authority, where applicable.

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Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing that occurred before your consent was withdrawn.

5. Cookies and Similar Technologies

Our websites may use cookies, pixels, tags, local storage, software development kits, and similar technologies.

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These technologies may be used to:

  • Enable essential website functionality;

  • Remember preferences and settings;

  • Maintain security and prevent fraud;

  • Understand website traffic and usage;

  • Improve performance and user experience;

  • Measure campaigns and communications;

  • Provide relevant advertising where permitted.

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Some cookies are necessary for our websites to function and cannot be disabled through our systems. Other cookies may be optional and subject to your consent, depending on applicable law.

You may control cookies through your browser settings or through any cookie-preference tool made available on our website. Disabling certain cookies may affect website functionality.

6. How We Disclose Information

We do not sell personal information for monetary compensation.

We may disclose information in the following circumstances:

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6.1 Affiliates and Related Companies

We may share information with our parent company, subsidiaries, affiliates, and other companies under common ownership or control for legitimate operational, administrative, security, and business purposes.

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6.2 Service Providers

We may engage trusted service providers to support activities such as:

  • Website and cloud hosting;

  • Data storage and backup;

  • Information security;

  • Customer relationship management;

  • Email and communication delivery;

  • Payment processing;

  • Analytics and performance monitoring;

  • Customer and technical support;

  • Marketing and advertising;

  • Professional consulting;

  • Recruitment and background verification.

These providers may process information only for authorized purposes and subject to appropriate contractual, confidentiality, and security obligations.

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6.3 Customers, Partners, and Authorized Representatives

Information may be shared with customers, commercial partners, distributors, dealers, contractors, or authorized representatives where necessary to fulfil your request, provide a service, manage a relationship, or perform a contract.

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6.4 Legal and Safety Disclosures

We may disclose information where we reasonably believe it is necessary to:

  • Comply with applicable law, regulation, court order, or legal process;

  • Respond to a lawful request from a government or regulatory authority;

  • Protect the rights, property, security, or safety of the Company, our users, employees, customers, partners, or the public;

  • Investigate fraud, cyber incidents, misuse, or unlawful activity;

  • Establish, exercise, or defend legal claims.

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6.5 Corporate Transactions

If the Company is involved in a merger, acquisition, financing, restructuring, sale of assets, insolvency, or similar corporate transaction, information may be disclosed to relevant advisers, counterparties, and successor entities, subject to appropriate confidentiality and legal protections.

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6.6 With Your Direction or Consent

We may disclose information to another party where you direct us to do so or provide your consent.

7. Artificial Intelligence and Automated Technologies

We may use artificial intelligence, machine-learning systems, automation, or analytical tools to improve business processes, support users, detect security issues, analyze information, or develop services.

Where such technologies process personal information, we seek to apply appropriate privacy, security, access-control, and human-oversight measures. We do not permit external artificial-intelligence providers to use confidential or personal information for their own independent purposes unless this is clearly disclosed, legally permitted, and appropriately protected.

Where an automated process produces a decision that may have a significant legal or similar effect, we will provide any notices, safeguards, or review rights required by applicable law.

8. Data Security

We use reasonable administrative, organizational, physical, and technical safeguards designed to protect information against:

  • Unauthorized access;

  • Accidental or unlawful destruction;

  • Loss or alteration;

  • Improper disclosure;

  • Misuse;

  • Fraud;

  • Cyberattacks and other security threats.

These safeguards may include encryption, access controls, authentication mechanisms, monitoring, logging, secure development practices, employee training, vendor assessments, and incident-response procedures.

However, no electronic transmission, network, system, or storage method can be guaranteed to be completely secure. You are responsible for protecting your passwords, devices, and account credentials and for notifying us promptly if you suspect unauthorized activity.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide services and maintain business relationships;

  • Meet contractual obligations;

  • Resolve disputes and complaints;

  • Protect security and prevent fraud;

  • Maintain appropriate business and financial records;

  • Comply with legal, regulatory, tax, accounting, and reporting requirements;

  • Establish, exercise, or defend legal claims.

Retention periods vary depending on the type of information, the nature of the relationship, legal requirements, operational needs, and applicable limitation periods.

When information is no longer required, we may securely delete, destroy, anonymize, or de-identify it in accordance with our retention practices and applicable law.

10. International Data Transfers

The Company, its affiliates, service providers, and business partners may operate in different countries. As a result, information may be processed or stored outside the country in which it was collected.

Data-protection laws in those countries may differ from the laws in your jurisdiction. Where required, we use appropriate safeguards for international transfers, such as contractual protections, approved transfer mechanisms, security controls, consent, or other measures recognized by applicable law.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request confirmation of whether we process your personal information;

  • Access or obtain a copy of your personal information;

  • Correct inaccurate or incomplete information;

  • Request deletion of your information;

  • Request restriction of certain processing;

  • Object to processing based on legitimate interests;

  • Withdraw consent;

  • Request transfer of your information in a portable format;

  • Opt out of certain marketing communications;

  • Request information about categories of data collected or disclosed;

  • Appeal a decision concerning a privacy request;

  • Lodge a complaint with an applicable data-protection authority.

These rights may be subject to legal limitations and exceptions.

To submit a request, contact us using the details in the “Contact Us” section. We may need to verify your identity before responding. Authorized representatives may submit requests where permitted by law, subject to verification of their authority.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

12. Children’s Privacy

Our corporate website is not intended to collect personal information directly from children without appropriate authorization.

We do not knowingly collect personal information from children below the minimum legal age applicable in their jurisdiction unless:

  • The information is required for an authorized service;

  • A parent, guardian, organization, or other legally authorized party has provided appropriate consent or instructions; or

  • The collection is otherwise permitted by law.

If you believe a child has provided personal information without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

Product-specific age requirements may be explained in the applicable service terms or privacy notice.

13. Third-Party Websites and Services

Our websites and communications may contain links to websites, platforms, social networks, or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third parties that we do not control. Your interaction with those services is governed by their own policies and terms. We encourage you to review their privacy notices before providing information.

14. Business-to-Business Information

When we interact with employees, representatives, contractors, or agents of customers, suppliers, partners, or other organizations, we may process professional contact information and business communications for:

  • Managing the commercial relationship;

  • Negotiating and performing contracts;

  • Providing information and support;

  • Conducting due diligence;

  • Managing invoices and payments;

  • Protecting security and preventing fraud;

  • Meeting compliance and legal obligations.

Where an organization provides personal information to us, that organization is responsible for ensuring it has the authority and appropriate legal basis to do so.

15. Marketing Communications

Where permitted, we may use contact and professional information to send updates about our company, services, events, publications, and business opportunities.

You may opt out of promotional email communications at any time by:

  • Selecting the unsubscribe option in the email;

  • Updating available communication preferences; or

  • Contacting us directly.

Opting out of marketing does not prevent us from sending transactional, contractual, security, support, or other non-promotional communications.

16. Do Not Track and Preference Signals

Some browsers offer “Do Not Track” settings or other privacy preference signals. Because industry practices and legal requirements concerning these signals continue to develop, our response may depend on the jurisdiction, technology, and type of signal received.

Where applicable law requires us to recognize a legally valid opt-out preference signal, we will take reasonable steps to honour it.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our business activities;

  • Our websites, platforms, or services;

  • Technology and security practices;

  • Legal or regulatory requirements;

  • Our information-handling practices.

When changes are made, we will update the “Last Updated” date at the beginning of this Privacy Policy. Where required, we may also provide additional notice through our website, email, account notification, or another appropriate communication method.

Your continued interaction with our websites or services after an updated policy takes effect will be subject to the revised Privacy Policy, to the extent permitted by law.

18. Contact Us

personal information, please contact us at:

EagleEyeAI.ai
5379 Chieftain Cir
Alexandria, VA 22312
United States

Email: qasim.mueen@EagleEyeAI.ai
Telephone: 412-478-6588
Website: https://eagleeyeai.ai

19. Regional Privacy Disclosures

Additional rights or disclosures may apply depending on where you live or where our services are offered. Where necessary, the Company may publish regional supplements covering particular countries, states, provinces, or territories.

Such supplements form part of this Privacy Policy and will apply only to individuals covered by the relevant laws.

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